This policy describes how Galleys.pub (“Galleys,” “we,” “us”) handles personal information when you visit our website, inquire about our services, or use our publishing and automation offerings. If you have questions, contact us at contact@galleys.pub.
1. Who we are
Galleys.pub provides software, consulting, and related services for academic publishers and journals. Our contact email for privacy matters is contact@galleys.pub.
2. Information we collect
Depending on how you interact with us, we may collect:
- Contact and account data: Name, email address, organization, job title, phone number, and similar details you provide when you book a demo, sign in to our portal, subscribe to updates, or correspond with us.
- Project and usage data: Information needed to deliver services (for example, journal configuration details, support tickets, and technical logs related to hosting or integrations you authorize).
- Technical data: IP address, browser type, device identifiers, general location derived from IP, and cookies or similar technologies as described below.
- Payment data: Processed by our payment providers; we do not store full card numbers on our servers.
3. How we use information
We use personal information to:
- Respond to inquiries, provide proposals, and deliver contracted services;
- Operate, secure, and improve our website, products, and infrastructure;
- Send service-related notices and, where permitted, marketing communications (you can opt out of marketing at any time);
- Comply with law, enforce our terms, and protect rights, safety, and security.
4. Legal bases (where applicable)
Where the GDPR or similar laws apply, we rely on appropriate bases such as contract performance, legitimate interests (for example, securing our services and understanding product usage in aggregate), consent where required, and legal obligation.
5. Sharing
We do not sell your personal information. We may share data with:
- Service providers who assist with hosting, email, analytics, payments, or customer support, under confidentiality and processing terms;
- Professional advisers where required;
- Authorities when required by law or to protect Galleys and our users.
6. International transfers
We may process data in India and other countries where we or our providers operate. Where required, we use appropriate safeguards for cross-border transfers.
7. Retention
We retain information for as long as needed to provide services, meet legal and accounting obligations, resolve disputes, and enforce agreements. Retention periods vary by data category and context.
8. Security
We implement technical and organizational measures designed to protect personal information. No method of transmission or storage is completely secure; we encourage strong passwords and safe sharing of access credentials.
9. Your rights
Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing, and to data portability. You may also have the right to lodge a complaint with a supervisory authority. To exercise these rights, email contact@galleys.pub.
10. Cookies
We use cookies and similar technologies for essential site operation, preferences, and analytics. You can control cookies through your browser settings; disabling some cookies may affect site functionality.
11. Children
Our services are directed at organizations and professionals, not children. We do not knowingly collect personal information from children under 16.
12. Changes
We may update this policy from time to time. We will post the revised version on this page and update the “Last updated” date.